Booking Policy and Payment Details
All bookings are confirmed subject to receipt of 50% payment in advance. On receipt of the payment, a confirmation mail will be sent. Until the payment is received in advance, all bookings will be treated as provisional and the same will be released to other booking that guarantees payment. Payment can be made by way of account transfer to an ICICI or UTI bank account, held by the company.
Cancellation of confirmed bookings will be treated as follows:
No refund if cancellation is effected within 10 days prior to the check-in date
75% refund will be issued if cancellation is effected between 11 and 15 days prior to the check-in date
90% refund will be issued for all cancellations effected beyond 16 days
The Company may at its discretion and without liability or cost to itself at any time cancel or terminate the guest’s booking in the event of illegal or incompatible behavior of the guest, who shall in such circumstances not be entitled to any refund. The person making any booking will thereby warrant that he or she has authority to enter into a contract with the company on behalf of all people included in the booking.
The mode of refund (if any) will be as follows:
For payments made by Credit Cards, we will issue a Credit Note via a Credit Slip
For payments made by any other mode, we will issue an Account Payee Cheque within 15 days of receipt of written cancellation request
No interest will be payable for such amounts refunded